QA & LIVE OPERATIONS / 04

Keep your live game stable. Build by build.

Keep your live game stable. Build by build.

Patch smoke passes, functional QA, event validation, compliance checks, and content-drop coverage for teams that ship often. Weekly retainer or on-demand support, with fast turnaround and a report you can act on before the update goes live.

Patch smoke passes, functional QA, event validation, compliance checks, and content-drop coverage for teams that ship often. Weekly retainer or on-demand support, with fast turnaround and a report you can act on before the update goes live.

OVERVIEW

On-demand live ops QA that scales with your release cadence.

Live games need QA for every hotfix, patch, and content drop. We stay current with your build, scope coverage to the risk surface, validate release candidates, and catch regressions before they reach players.

KEY FACTS

Weekly retainer or per-update · Functional QA · compliance · validation · Hotfixes · patches · events · content drops · 24–72 hour hotfix turnaround · Per-update written report

DELIVERABLES / 01—07

What you get for every update we cover

01 / PATCH SMOKE PASSES

Coverage scoped to each update’s risk surface, broader for major patches and targeted for hotfixes.

02 / EVENTS + CONTENT DROPS

Validate seasonal content, events, rewards, and live configurations in the context of the full game.

03 / REGRESSION COVERAGE

Recheck previously fixed issues and make sure the latest build stays stable across supported platforms.

04 / COMPLIANCE + CERTIFICATION

Reproduce player-reported issues, prioritise them by impact, and return clear next actions to your team.

05 / VALIDATION + RISK AUDIT

A clear per-update report with new issues, regression verdicts, release risk, and a practical sign-off recommendation.

06 / QA STRATEGY + HOTFIX SUPPORT

Fast-turnaround options when a critical update needs coverage before it reaches players.

PROCESS / 01—04

How live ops QA works in practice

How live ops QA works in practice

01 / ONBOARDING
We play the current live version, review patch history, and learn the game well enough to scope each update ourselves.

02 / UPDATE INTAKE
You share the patch notes and build. We scope the smoke pass to the risk surface, broader for major patches and targeted for hotfixes.

03 / EXECUTION + REGRESSION — We test the update against the agreed strategy, run regression on fixed issues, validate release risks, and triage flagged community bugs.

04 / REPORT + HANDOFF — You receive a written report before the patch ships, with coverage, open issues, risk findings, and a clear verdict for sign-off.

READY FOR THE NEXT RELEASE?

Keep your live game stable. Build by build.

Keep your live game stable. Build by build.

Send us a brief and we’ll come back with a scope, cadence, and coverage plan for your next update.

Send us a brief and we’ll come back with a scope, cadence, and coverage plan for your next update.